Helping Herts

Helping Herts (HH) was founded with a simple yet powerful belief that every child and young person in Hertfordshire deserves the chance to thrive. It has developed into a county-wide initiative, partnering with 12 dedicated children and young people’s charities. 

Our mission is to unite the power of the community including businesses, individuals, and charities to improve the lives of children and young people in Herts. We do this through working with our 12 charity partners (CPs), planning and running fundraising events, providing match funding opportunities (when available) and developing a Hertfordshire network of like-minded organisations to maximise on the impact on the lives of children and young people.

1. Who We Are

Helping Herts is a charity that partners with 12 local charities to support children and young people across Hertfordshire. We fundraise both independently and in partnership with our charity partners.

We operate a website and use social media to promote our work.

1. What Information We Collect

We do not collect or store personal data about the clients or beneficiaries of our charity partners.

We do collect and process limited personal information, such as:

• Name

• Email address

• Postal address

• Phone number

• If you are a UK taxpayer, to claim gift aid – your date of birth

This information is typically collected when:

• You sign up to our mailing list

• You make a donation and choose to receive updates

• You engage with us via our website or social media.

We will only contact you if you have given us your clear and explicit consent.

1. How We Use Your Information

We use your information to:

• Send you updates about our fundraising campaigns and events

• Share news about our impact and charity partners

• Thank you for your support or donation

• Respond to your enquiries

We do not share, sell or rent your personal data to third parties for marketing purposes.

1. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your personal information:

• Consent – You have given us permission to contact you (e.g. via our mailing list).

• Legitimate Interest – In limited cases, such as thanking donors, where your rights and freedoms are not overridden.

1. Storing and Protecting Your Data

We store your personal data securely, using password-protected systems and secure cloud storage. Access is restricted to authorised staff only.

We regularly review and delete data that is no longer needed or if consent has been withdrawn.

1. How Long We Keep Your Data

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal or reporting requirements.

If you unsubscribe from our mailing list, we will remove your data promptly.

1. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you

• Correct any inaccurate or incomplete information

• Withdraw your consent at any time

• Request that we delete your data

• Restrict or object to processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: hello@helpingherts.com.

1. Cookies and Website Use

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings. 

9. Third-Party Services

We may use third-party providers (e.g., email marketing platforms or payment processors) who act on our behalf. These providers are GDPR-compliant and only process your data in accordance with our instructions.

1. Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

Updated December 2025